Care & Cleaning

For best results, keep the following in mind when caring for your KOHLER® product:

  • Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
  • Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.
  • Do not allow cleaner to soak.
  • Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.
  • Click here for warranty information.


* Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact measurements of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Kohler cannot guarantee the effectiveness of the formulas.

    Toilets, Bidets & Urinals

    Vitreous China Toilets & Bidets

    Vitreous China Toilets & Bidets

    • Soft abrasive cleaners may be used when necessary to clean KOHLER® vitreous china products. Strong abrasive cleaners will scratch and dull the surface.
    • Most toilet bowl cleaners are safe to use on vitreous china. Follow label directions and use toilet bowl cleaners on the inside of the bowl only.
    • Do not use in-tank toilet cleaners as they can damage the flush valve or other working parts.
    • Wipe any splashes of cleaner solutions from plastic or plated surfaces immediately.


    Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact measurements of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Kohler cannot guarantee the effectiveness of the formulas mentioned.

     

    Care Tip

    Over time, hard water deposits may clog toilet rim holes and trapways. To clean, purchase a commercial cleaner that’s recommended for the removal of hard water deposits. Follow all instructions on the package.

    Waterless Urinals

    Waterless Urinals

    Daily Cleaning

    • Spray the KOHLER cleaner over the outer surfaces of the urinal.
    • Allow some cleaner to run down the drain.
    • Allow the cleaner to stand for approximately 1 minute.
    • Wipe the outer surfaces with a clean, non-abrasive cloth.
    • If necessary, repeat this procedure for heavier soils still present on the urinal.

     

    Required Two-Week Flush-Out Cleaning

    To minimize odor and avoid sediment build-up in the trapway, it is important to flush out your waterless urinal every two weeks using the following procedure. 

    • Repeat the Daily Cleaning procedure.
    • Remove the used urinal ball and discard.
    • Using a small screwdriver or bent wire, carefully lift the strainer vertically from the drain. Clean the strainer and set it aside.
    • Quickly pour 1 gallon of water directly into the drain. Do not let the urinal overflow. This will purge the residual urine and sealing liquid.
    • Unscrew the spray nozzle from the cleaner bottle. Pour 1 oz or 2 tablespoons of cleaner directly into the drain.
    • Allow the cleaner to stand for 5 to 10 minutes.

    Pour 2 gallons of water directly into the drain as quickly as possible. Do not let the urinal overflow. Pour 3 oz or approximately 1/3 cup of sealing liquid directly into the drain. Reinstall the strainer. Set a fresh urinal ball in the urinal.


    IMPORTANT! Do not set the urinal ball directly into the drain or force it through the strainer, as this may cause blockage. 

    IMPORTANT! Always keep the strainer in place over the urinal drain to prevent debris from entering the drain. 

    IMPORTANT! Do not use cleaners containing anti-bacterial agents, or any other urinal puck or mat, as these may reduce the effectiveness of the urinal ball. 

    IMPORTANT! Failure to perform flush-out cleaning may eventually result in a clogged urinal. If the urinal becomes clogged, use a plunger, urinal auger, or non-KOHLER brand strong acid cleaner. If you use a non-KOHLER brand strong acid cleaner, thoroughly rinse the urinal with water after application to minimize acid corrosion on the seal gasket and downstream piping.

     

    Winterizing the Urinal

    • Repeat the daily and flush-out cleaning procedures, but do not replace the sealing liquid or urinal ball after the flush-out.
    • Pour recreational-use antifreeze directly into the drain. NOTE: Use recreational-use antifreeze only. Recreational-use antifreeze is specifically formulated for winterizing all types of potable water supply systems, preventing rust, and protecting metal pipes.
    • Reinstall the strainer.
    • Before using the urinal again, remove the strainer and flush out the antifreeze with 1 gallon of water. Pour 3 oz or approximately 1/3 cup of sealing liquid directly into the drain. Reinstall the strainer. Set a fresh urinal ball in the urinal. The urinal is now ready for use.

    Click here for warranty information or call +886 (2) 2581-8196.

    * Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact measurements of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Kohler cannot guarantee the effectiveness of the formulas.